Cancelling or Changing an Appointment

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If you can’t attend your appointment, contact us as soon as possible to cancel. This is so we can offer your appointment to someone else in need.

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App)
• using the GP online services Systmonline
• phone us on 020 7221 4334, Monday to Friday from 8am to 6:30pm

Repeated failure to attend booked appointments is a significant waste of NHS resources.